WHAT DOES INSTALLTURBOTAX.COM WITH LICENSE CODE MEAN?

Me also I've removed uninstalled three times and reinstalled and when it arrives up I can not sort the lic in box although I can see it it seems to be frozen remember to supportI am owning the identical challenge!  I used to be hardly ever prompted to enter it and stuffed out all the knowledge and now can not work out how to avoid wasting it and r